The Certification standards are based on the Malcolm Baldrige National Quality Award criteria, reflecting a commitment to strive for superior performance, continuous improvement and highly satisfied customers. Three levels of certification are available:
WorkForce Central offers FREE training to help you succeed throughout the certification process. Even if you’re not yet ready to apply, you can participate, learn best practices and improve upon the work you already do.
What is Continuous Quality Improvement?
DATE: July 25
Act Well, Act Smart. How data informs decisions.
DATE: July 26
Application 101-Prepare for your certification
DATE: September 26
See how your processes stack up!
DATE: September 27