Who We Are
Mission
WorkForce Central stewards the Pierce County workforce development system and bridges the gap between job seekers, employers, and community organizations to build a robust workforce and ensure economic vitality across the region.
Vision
Economic equity and prosperity for our customers and the region.
Our Role
Job Seeker Services
Business Solutions
Regional Alignment
Impact
Regional Goals
The Communities We Served
Our workforce services are designed to meet people where they are and provide the support needed to connect them to training, employment, and long-term career opportunities. Many of the job seekers we serve are navigating challenges such as low income, housing instability, caregiving responsibilities, disabilities, or involvement with the justice system. By tailoring services to these needs, we ensure that more people in Pierce County have access to meaningful work and the chance to thrive.
Experiencing Homelessness
Single Parents
Low Income
Have a Disability
Identify as a Person of Color
Jobs Seekers Served by Location
Hover over the map to show the number of job seekers in each ZIP code
Job Seeker Services
Every job seeker’s pathway to employment is unique, and our role is to provide the tools, training, and guidance that help turn career goals into reality. From skill-building workshops and digital literacy classes to pre-apprenticeships, paid internships, and specialized training, our services are designed to open doors to lasting employment. Last year, hundreds of individuals used these opportunities to build confidence, strengthen their skills, and secure permanent jobs that support their future success.
615
Employed at Program Exit
274
Placed in Paid Work Experience
Business Solutions
Our Business Solutions team partners with employers to develop strategies that strengthen their workforce and connect them with skilled talent. Through initiatives like the Good Jobs Challenge, we’ve supported training in high-demand sectors such as construction and manufacturing, while the Work Experience program has provided opportunities for job seekers to gain valuable on-the-job skills. Additionally, Small Business and Employee Training grants offered through the Community Reinvestment Plan have helped expand opportunities and resources for entrepreneurs and small business owners, contributing to a more vibrant and resilient local economy.
Outcomes
1,430
Total Businesses Served
2,211
Individual Services Provided
Regional Alignment
As the steward of Pierce County’s Workforce Development System, a big part of our job is to foster county-wide alignment among service providers and agencies to increase access to resources for the community. Our goals in this work are to strengthen the use and effectiveness of the Pierce County Common Referral System, strengthen alignment across partner organizations, and prioritize shared training for human-centered, equitable service delivery across partners.
Common Referral System
The Common Referral System is powered by United Way and connects people to partners in the WorkSource Pierce network. We continuously work to strengthen this system through networking, partnership, and continuing education with our partners.
24
Organizations Using the Common Referral System
2,721
Referrals Made with the Common Referral System
100%
of Referrals Made using the Common Referral System Received Follow-Up
1,707
Self-Referrals Made by Job Seekers using WorkSource-Pierce.org
The WorkSource System
WorkSource Pierce is a network of providers, organizations, and people providing services to job seekers and employers in Pierce County. The majority of services are provided through a primary location at our One-Stop Center in Tacoma as well as at our satellite office at the South Hill Mall. Job seekers can also access services at partner and connection sites throughout Pierce County, including any Pierce County Library location.
10,422
Total Visits to the WorkSource One-Stop
453
Served at the South Hill Mall office
1,950
Total People Engaged at Mobile One-Stop events
203
Total Partners Engaged at Mobile One-Stop Events
5
Mobile One-Stop Events Held
198
Attended the WorkSource Conference
Acknowledgements
Thank you to our partners, funders, and community for their support and collaboration in this work for Pierce County residents and employers.