Careers at WFC

Position Available: Community Engagement and Outreach Coordinator

Classification: Regular, Non-Exempt

Salary: $32.74 per hour

Closing Date: March 29, 2022 – 5:00PM

This is a forty (40) hour per week position. Benefits include medical, dental, vision, disability insurance, vacation leave, sick leave, paid holidays, State and 401A and 401K retirement plans.

Summary: The Community Engagement and Outreach Coordinator serves as an integral team member responsible for outreach, partner collaboration, community engagement, and strategic support for the development, implementation, and execution of WorkForce Central’s community engagement strategy. This position will interact with the community, build, and support community-based coalitions, and foster partnerships. In addition, the incumbent must be willing to advance their knowledge of Workforce Innovation and Opportunity Act, Title I programming, and operate within the Continuous Quality Improvement(CQI) culture that WorkForce Central has adopted. This position must also demonstrate a strong commitment to building equitable systems; commitment to anti-racism and anti-oppression as a core part of our organizational culture; knowledge of equity policy; shows respect and sensitivity to cultural differences; educates others on the value of diversity; promotes a harassment-free environment; and builds a diverse workforce.

Primary Duties and Responsibilities: The following are the primary duties and responsibilities of the position:

• Serves as a liaison between partners, stakeholders, and schools to ensure that all community members understand how to contact and communicate with the providers in a manner that bridges the gap between community, service providers, and educators.
• Assist in designing strategies to build community partnerships.
• Represent WorkForce Central in community initiatives and at events that support our brand goals/strategies.
• Participate in monitoring the success of community engagement strategies and outcomes and recommend course corrections as appropriate.
• Assist with social media and video content, help requests, and participate in website information collaboration.
• Skills in Zoom, Outlook Team Meeting, GoToMeeting, and other online meeting platforms.
• Serve as an integral member of the Pierce County Community Engagement Taskforce and provide strategic support.
• Assist in creating strategies of potential program opportunities as they arise.
• Assist community leaders to collaborate with external services to create a higher level of customer experience.
• Identify and cultivate strategic partnerships to ensure key successes in WorkForce Central’s community engagement efforts.
• Positively foster collaborative relationships with community residents, local nonprofit organizations, businesses, faith- based organizations, and student organizations.
• Encourage civic engagement to strengthen neighborhoods where neighbors want to invest their time and resources to transform their communities.
• Participate in piloting and implementing new approaches that improve and expand WorkForce Central’s mission and work.
• Work in a collaborative manner, focused on achieving overall agency performance and excellence.
• Build authentic relationships in the service of enhancing individual and team performance to support our work.
• Other duties as needed.

Qualifications and Experience:

• Language Skills – Ability to compose reports, business correspondence and specialized reporting materials. Should be able to effectively present information and respond to questions.
• Reasoning Ability – Ability to define problems, research data, analyzes facts, prioritize tasks, set goals, and prepare reports. Should be able to understand, interpret and communicate a variety of instructions and program guidelines.
• Interpersonal Skills – Strong interpersonal communication skills, good organization and flexibility, work independently, have good judgment and be willing to take initiative, detail oriented, ability to multi-task, meet deadlines, work well under pressure, and work as part of a team. Must be comfortable working with the public.
• Computer Skills – To perform this classification an individual should have advanced knowledge of software applicable to the specific job duties that may include Microsoft Office Suite, SharePoint, and Adobe.
• Experience – Relevant experience and/or education that endorses the candidate’s ability to complete the required tasks.

Organizational Competencies:

• Make good decisions and respond effectively to challenges.
• Provide superior service to stakeholders, both internal and external.
• Listen to others and communicate in an effective manner.
• Independently assess issues and initiate solutions.
• Ability to work well with others and thrive in a team environment.
• Show respect and sensitivity to cultural differences; educates others on the value of diversity.

Physical Demands: The physical demands described here are representative of those that may be required by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions related to this classification, the employee may be required to remain in a stationary or sitting position more than 2/3 of the time, to frequently move about the workplace to access file cabinets, office machinery, etc.; to frequently operate a computer and other office productivity machinery such as a calculator, copy machine, computer printer; to occasionally access materials or equipment placed at floor level; to occasionally ascend/descent ladders or stairs at client worksites; to accurately exchange information with coworkers, clients and members of the community; to occasionally lift/move containers of office supplies; printed materials and/or audio/visual equipment weighing up to 50 pounds, and must be able to detect safety perils.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions.

While performing the duties of the classification, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles. The noise level in the work environment is usually moderate.

Tacoma- Pierce County Employment and Training Consortium (TPCETC), dba WorkForce Central is an equal opportunity employer and reasonable accommodations may be made to enable individuals with disabilities. WorkForce Central does not discriminate against any individual on the basis of race, color, religion, sex, national origin, age, disability, irrelevant criminal background, or political affiliation or belief.

The statements contained in this position outline reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all- inclusive listing of work requirements. Individuals may perform other related duties as assigned including work in other functional areas to cover absences, equalize peak work periods or otherwise to accomplish agency objectives.

Job Type: Full-time

Pay: $32.74 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location